Privacy Policy

Effective Date: July 9, 2021

American Way Health Insurance, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the confidentiality of your nonpublic personal information (“NPI”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you interact with us through our website located at https://health-market.com (“Website”) or engage with our insurance products and services, including medical, dental, and vision insurance.

This policy complies with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), the Florida Information Protection Act (FIPA), and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect nonpublic personal information about you from the following sources:

Information you provide to us directly, such as your name, address, telephone number, email, Social Security number, date of birth, employment, income, and medical history;
Information from your transactions with us, our affiliates, or third parties, including policy details, payment history, and claims data;
Information from third parties, such as consumer reporting agencies, medical providers, and insurance support organizations;
Information automatically collected through cookies and similar technologies when you access our Website, such as browser type, IP address, and usage data.

2. Types of Plans Covered

This Privacy Policy applies to all products and services offered by American Way Health Insurance, including but not limited to:

Short-Term and Long-Term Health Insurance
Major Medical ACA plans
Individual and Family Plans
Group Coverage
Accident, Catastrophic, Critical Illness, and Cancer Plans
Medical, Dental, and Vision Coverage

3. Use of Information

We use your information solely for purposes consistent with providing and servicing insurance products and as otherwise permitted or required by law. These purposes include:

Underwriting and issuing insurance policies;
Processing claims and coordinating care;
Administering your insurance coverage;
Preventing fraud and unauthorized access;
Complying with legal, regulatory, and contractual obligations;
Conducting customer service, billing, and support;
Improving our products, services, and website functionality.

4. Disclosure of Information

We may disclose your NPI to the following parties, as permitted or required by law:

Affiliates and third-party service providers who perform business, professional, or insurance functions on our behalf (e.g., reinsurers, adjusters, IT providers, data processors);
Government and regulatory agencies when required to comply with applicable laws or investigations;
Medical professionals or facilities as required to process claims or coordinate treatment;
Third parties with your express consent or authorization;
Business partners in connection with mergers, acquisitions, or the sale of company assets.

We do not sell your personal information to third parties for monetary gain.

5. Data Security

We maintain robust administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure. These include encryption, secure servers, firewalls, and access controls in compliance with GLBA, FIPA, and HIPAA standards.

6. Your Rights Under the Law

You have the following rights regarding your personal information:

Right to know what information we collect, use, and disclose;
Right to request corrections to inaccurate or incomplete information;
Right to opt out of certain information sharing where applicable;
Right to be notified of any data breach involving your personal information in accordance with the Florida Information Protection Act.

To exercise any of these rights, please contact us using the information below.

7. Cookies and Website Tracking

Our Website uses cookies and similar technologies to enhance user experience and analyze usage trends. Cookies may be disabled in your browser settings; however, doing so may limit certain features of the Website.

8. External Links

Our Website may contain links to other websites not operated or controlled by American Way Health Insurance. We are not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 years of age. If we learn that we have inadvertently collected such information, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Changes will be posted to this page and are effective upon posting. Your continued use of our Website or services after such changes constitutes your acceptance.

11. Contact Us

If you have questions, concerns, or would like to exercise your rights under this Privacy Policy, please contact us at:

American Way Health Insurance, LLC
https://health-market.com
Email: info@health-market.com
Phone: 888-499-0684

This Privacy Policy is intended to comply fully with federal and Florida laws governing the use and protection of personal and nonpublic information within the insurance industry.